Umrah Subscription
Terms & Conditions

Company Information

Umrah Subscription is operated by a company organized under the laws of the State of Texas, United States.

All agreements entered into through this website shall be governed by the laws of the State of Texas unless otherwise required by applicable law.

Eligibility

To subscribe, you must:

• Be at least 18 years of age.
• Have the legal capacity to enter into a binding agreement.
• Provide accurate and complete information.
• Maintain valid payment information throughout your subscription.
• Comply with all applicable travel and immigration requirements.

Parents or legal guardians may register minor travelers under their account.

Our Services

Umrah Subscription provides a structured payment platform that allows eligible customers to plan and pay for Umrah through scheduled monthly payments.

Depending on the selected package, services may include:

• Umrah planning.
• Hotel accommodations.
• Flight arrangements (where included).
• Ground transportation (where included).
• Visa assistance or visa processing (where applicable).
• Customer dashboard access.
• Travel documentation support.
• Customer support before, during, and after travel.

Package inclusions vary and are described at the time of purchase.

Subscription Plans

Customers may select from available subscription plans offered on the website.

Your selected plan will determine:

• Total package price.
• Monthly payment amount.
• Payment duration.
• Included travel services.
• Travel eligibility milestones.

Monthly payment amounts may vary depending on the selected package and payment schedule.

Payment Authorization

By enrolling in Umrah Subscription, you authorize the Company to charge your selected payment method according to your agreed payment schedule.

You agree to:

• Maintain valid payment information.
• Ensure sufficient funds are available.
• Update expired or replaced payment methods promptly.

Failure to maintain valid payment information may result in payment delays or account restrictions.

Payment Failures

If a scheduled payment cannot be processed, the Company may:

• Retry the payment.
• Notify you by email, SMS, phone, or other available communication methods.
• Request updated payment information.
• Temporarily pause certain account features until the account is brought current.

Repeated missed payments may delay travel planning or other services associated with your subscription.

The Company reserves the right to determine appropriate account actions based on the payment history and individual circumstances.

Travel Booking Milestones

Travel arrangements are not automatically confirmed immediately after enrollment.

The Company may begin confirming travel services once:

• Required payment milestones have been achieved.
• Required travel documents have been received.
• Identity verification has been completed.
• Travel dates have been confirmed.
• Supplier availability permits booking.

Actual booking timelines may vary depending on travel dates, supplier availability, airline schedules, hotel availability, visa processing times, and operational requirements.

Customer Responsibilities

Customers are responsible for providing accurate and timely information.

This includes:

• Legal name exactly as shown on the passport.
• Date of birth.
• Nationality.
• Passport information.
• Travel preferences.
• Emergency contact information.
• Any additional information reasonably requested by the Company.

Customers are solely responsible for ensuring all submitted information is accurate.

The Company is not responsible for delays or additional costs resulting from inaccurate information provided by the customer.

Required Travel Documents

Customers may be required to provide:

• Valid passport.
• Passport-size photograph.
• Permanent Resident Card (Green Card), visa, or other immigration documentation where applicable.
• Emergency contact information.
• Any additional documentation required by Saudi authorities, airlines, hotels, or applicable government agencies.

Document requirements may change without prior notice due to governmental or regulatory changes.

Customers remain responsible for maintaining valid travel documentation throughout the subscription period.

Visa Services

Where visa assistance is included, the Company will assist with the visa application process.

However:

• Visa approval is solely determined by the relevant governmental authorities.
• The Company cannot guarantee visa approval.
• Processing times may vary.
• Additional documentation may be requested at any time.

The Company is not liable for visa refusals, processing delays, or governmental decisions beyond its control.

Travel Dates

Preferred travel dates are treated as requests.

Although every reasonable effort will be made to accommodate customer preferences, travel dates remain subject to:

• Airline availability.
• Hotel availability.
• Visa issuance.
• Government regulations.
• Operational requirements.
• Religious season demand.

The Company reserves the right to offer comparable alternative travel dates when necessary.

Changes to Packages

Package prices, hotels, airlines, transportation providers, or included services may vary for future subscriptions due to supplier pricing, taxes, exchange rates, fuel surcharges, governmental fees, or other operational factors.

Changes to future offerings do not automatically affect existing confirmed agreements unless required by circumstances beyond the Company's reasonable control.

Customer Dashboard

The customer dashboard is provided to help subscribers manage their journey.

Dashboard features may include:

• Payment history.
• Payment schedule.
• Document uploads.
• Traveler information.
• Family management.
• Travel updates.
• Receipts.
• Support requests.

The Company may update, improve, or modify dashboard functionality at any time to enhance the customer experience.